Marks at the top of the screen on the anti glare coating

[Neil124]

I Have marks at the top of the screen on the anti glare coating, not scratches ,looks like the screen can touch the keyboard when closed.its only 1 month old.

This seems to be a design problem, can the screen be replace as in warranty?, are HP going to modify the design ?

[Elohi_NR]

Hi @Neil124,

Welcome to the HP Support Community.

I understand that you are facing issues with the screen. I'd like to help

To assist you better, kindly share the images of the screen and the issue you are referring to. 

Keep me posted.

[Neil124]

[Neil124]

The marks are relativley small, but annoying and disapointing as the laptop is only 1 month old

[Elohi_NR]

Hi @Neil124,

Welcome to the HP Support Community. 

I understand that you are getting marks on the screen. I'd like to help!

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!