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‎10-27-2023 07:48 AM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f1000 (508S1AV)
Operating System: Microsoft Windows 11

There is a significant design flaw i.e the screen. I have cared for my laptop like a newborn baby since day one but screen marks started coming up after a few days of use even though I didn't apply any extra pressure and have always kept the laptop in the sleeve provided. There is damage on the display caused by the laptop itself. When the laptop is shut down, the palm resting area (magnetic and bulging out slightly) hits against the display, causing the said damage to the screen.  It's just been less then a year and the marks have increased to a great extent and this is nothing but a design flaw from HP's end. It's a disaster actually even after paying so much for a laptop, I have started facing issues within 5months of use. I have looked up the forum and there are many who are facing the same issue. WhatsApp Image 2023-10-27 at 19.11.32_4845a5c2.jpgWhatsApp Image 2023-10-27 at 19.11.33_58d05d4d.jpg.HP needs to fix this issue for a product at this price point of 1.5Lakhs.

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