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‎11-24-2017 11:05 AM

HP Recommended
Product: elitebook 840 G4
Operating System: Microsoft Windows 10 (64-bit)

I'm running into problems getting this last device recognized in the device manager. Under other devices it's just displaying as Intel High Definition DSP. From what I can tell it's the Intel HD video driver, the hardware ID's for the last device are

 

INTELAUDIO\DSP_VEN_8086&DEV_0222&SUBSYS_00000022&REV_0001
INTELAUDIO\DSP_VEN_8086&DEV_0222&SUBSYS_00000022

 

I've tried installing a new and old version of the driver. I tired to get windows to automatically install it, but it can't find the driver. Has anyone had a similar problem with this driver/laptop?

1 person had the same question
1 REPLY 1

‎11-24-2017 11:12 AM

HP Recommended

@Berrik

 

Please try the following solution

 

   https://h30434.www3.hp.com/t5/Notebook-Audio/Audio-Driver-issues-after-Windows-10-Anniversary-Update...

 

Regards.

BH
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