Missing Driver for Touchpad

[Milan20]

So I noticed my cursor would disappear and and my touchpad would completely stop working after a few minutes of using my computer until I restart it. I tried to reinstall the driver, amongst other things, and nothing worked. On the microsoft website, they recommended reinstalling it by completely uninstalling the driver, and then restarting the computer. I did this as a last resort, only the driver never reinstalled, and I cannot find a download for a driver anywhere on the internet. I even tried reinstalling windows, but that didn't work and they said that there was nothing else they could do. Help?

The driver I was using was the Synaptics Precision Touchpad Filter Driver.

Edit: I also tried to rollback the driver, but there was nothing to rollback to? And there were no recent updates so I have no idea why the driver would suddenly stop working in the first place

[praveenbv]

Hi@Milan20, Welcome to the HP Support Community!

I understand that touchpad has stopped working on your PC.

As you mentioned that touchpad is not getting listed in the device manager.

Have you tried checking with an external mouse? Does the external mouse work?

BIOS is updated?

Please try the steps recommended below.

Click the Device Settings or the Click Pad Settings tab of Mouse Properties. If you have a Synaptic device, the tab includes the Synaptic icon. 

Select the desired touchpad under the Devices list, and then click either Enable to turn on the device.

On some touchpads, you can turn the Touchpad on or off by double-tapping in the upper-left corner of the Touchpad. Double-tap to turn the Touchpad on, repeat to turn the Touchpad off.

Refer to this article to further troubleshoot touchpad issues.

If the issue still persists please provide the product number of your PC. 

I will try to find the best driver available for your PC

Hope this helps! Keep me posted.

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