My monitor is a few years old and I just got it set up on my new desk. Ive been using it for a couple months without issue and I'm afraid one of my kids may have been pushing the buttons on the bottom of the monitor, but I cannot figure out what they pushed or held in. I cannot access the On Screen Menu at all. All buttons seem to act as power buttons EXCEPT the power button. I will randomly throughout use get a 'The Power Button is Locked' pop up. I unlock the power button and 15 minutes later (approx....) It locks again. None of the buttons do anything until I unlock the power button, then they all can be pushed once (they do nothing) then the second time I push the button the power turns off, then I push them again it turns the power back on. Its like all buttons were reprogrammed to be power buttons, as I just 'unlocked the power button' by holding down the OSD button.... IM SO CONFUSED!
I can't switch the inputs for use with HDMI 2 at all.
Is there any way to factory reset this monitor or troubleshoot this further without use of the buttons? None of them seem to do anything they should...
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
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