Monitor not detected with USB-C dock - Update

[scjones1953]

Unable to detect monitor on HDMI ports of Anker USB-C dock.  Monitor and HDMI cable work perfectly when connected directly to notebook HDMI, so I know they are good.  I've followed instruction by both HP and Microsoft, but still cannot get my monitor to work through the USB-C dock.  What's up?
FYI - Internet and audio both work fine on Anker dock with notebook USB-C connection, but battery Charging does not...

[banhien]

@scjones1953 

The specs of your machine contains parts on the following options

             https://support.hp.com/nz-en/document/ish_7878688-7878737-16

• It has (1) USB 3.2 Gen 1.0 Type-C port; 5 Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge)  port which support charging using USB-C chargers.
• It requires 

200 W Smart AC power adapter (only available for RTX™ 3050) 230 W Smart AC power adapter

1. Charge: To charge your machine. What is the output wattage rating of your  Anker USB-C dock ? Does it have enough "juice" ?

2. Monitor: Please try DIRECT USB-C to USB-C monitors, do not  use HDMI port from the dock because there is a lot of problems with that "standard" (everyone says standard but NOT).

Updated: Please use the HP USB-C G5 (5TW10AA) dock, you will get monitors using DP or HDMI direct from the dock. The dock charges your machine when NOT in use or idle (it only has 100W output rating).

Regards.