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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended

Hey

I installed new SSD for my hp laptop. So Windows also reinstalled, but after it when I connect my laptop to monitor (because laptop's display was cracked!) my monitor showing "input range is out of signal, please set the resolution to 1280x1024 ". so I get in to the safe mode and uninstall the graphic driver, after it my problem was solved but I running on microsoft basic display adapter. so my graphics gone low. At least I can't use night light on windows. 

So I tried to reinstall my graphic driver again but after that my monitor again showed out of signal error. I tried lot of ways but my problem is not solved yet. please help me to fix this issue.

 

model : HP Laptop 15-da2009tu

processor : i3-10110U

previous graphics : Intel UHD graphics 2GB

1 REPLY 1
HP Recommended

@Dulmeth

 

Welcome to the HP support community.

 

I understand that you are getting display issues, I am glad to assist you.

Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

 

  • HPSA will automatically search for all the latest drivers for your Notebook
  • Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  • Click Updates in the My notebook pane
  • Click Check for updates and messages to scan for new updates.
  •  Updates list in HP Support Center
  • Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  • Click the update name for a description, version number, and file size.
  • Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

  • Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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