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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Mouse Pad Not working properly

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07-25-2025 04:09 AM
@Sattty23Sep, Hello and welcome to the HP Support Community!
Thanks for posting your question. I'm here to help you get things back on track.
I understand that the right-click on your touchpad is not working properly on your HP 15.6 inch Laptop PC 15-fc0000 running Windows 11. Let’s go through a few steps to troubleshoot and hopefully resolve this issue:
Check Touchpad Settings in Windows
- Press Windows + I to open Settings.
- Go to Bluetooth & devices > Touchpad.
- Scroll down to Taps and ensure "Two-finger tap = Right-click" is enabled.
- Also check under Advanced gestures to confirm the right-click gesture is correctly assigned.
Update or Reinstall Touchpad Driver
- Press Windows + X and select Device Manager.
- Expand Mice and other pointing devices.
- Right-click on the touchpad device (e.g., HID-compliant touchpad or Synaptics/ELAN) and choose Update driver.
- Select Search automatically for drivers.
If that doesn’t help:
- Right-click the touchpad device again and choose Uninstall device.
- Restart your laptop. Windows will reinstall the driver automatically.
Run HP Hardware Diagnostics
HP provides a built-in tool to test the touchpad hardware:
- Turn off the laptop.
- Turn it back on and immediately press Esc repeatedly, then F2 to open HP PC Hardware Diagnostics UEFI.
- Select Component Tests > Mouse/Touchpad and run the test.
BIOS and Windows Updates
Make sure your system is fully updated:
- Run Windows Update from Settings.
- Visit the HP Software and Driver Downloads page and enter your product number to check for BIOS or touchpad firmware updates.
I hope the information shared has been useful and resolves your concern.
Wishing you a smooth and hassle-free experience ahead!
If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!
Warm regards,
Max3Aj
HP Support