• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more

‎06-05-2026 12:38 AM

HP Recommended

My Laptop Mouse Touch pad not working kindly provide support for troubleshoot (Drivers Update or how to find the problem)
HP Laptop PC 14-d2000 (2D126AV)

Category:
Reply
1 REPLY 1

‎06-06-2026 08:01 AM

HP Recommended

Hi @Brindavan,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out. I'm sorry to hear that the touchpad on your HP Laptop PC 14-d2000 (2D126AV) is not working.
 

Please follow the troubleshooting steps provided in the HP support document below, which covers checking touchpad settings, updating drivers, and other troubleshooting procedures for touchpad issues: HP Notebook PCs - Troubleshoot the touchpad | HP® Support
 

Please work through the steps in the order provided in the document and let us know:

  • Whether the touchpad is completely unresponsive or only certain gestures are affected.
  • If the issue started after a Windows update, driver update, or other change.
  • The results after completing the troubleshooting steps in the document.

Once you've completed the guide, please update us with the outcome, and we'll be happy to assist further if needed.

 

I hope this helps.

 

Take care and have an amazing day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.