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‎10-23-2016 11:40 AM

HP Recommended
Product: HP 15-f272wm
Operating System: Microsoft Windows 10 (32-bit)

I have a wireless mouse for this laptop, that is recognized by the computer, and am wishing I didn't have to hold down the right button to right-click (as this is incredibly frustrating at times); found no solutions through my own exploration and am resorting to customer support.

 

I have searched and tampered with the many different mouse settings and there is literally nothing about right-clicking whereas right-clicking is crucial for me to use for my job, hence why I bought a wireless mouse. This was the only laptop I could afford and even with the wireless mouse right-clicking is still a real pain in the neck. The warranty is over with so I'm stuck with this mouse problem and have wasted a lot of important time because of it, please help.

 

To put it short:

Is there a way to simply right-click once using my wireless mouse? I have to hold it to get options and sometimes even that will not work.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-25-2016 02:11 PM

HP Recommended

Hi@Isaacaliv3,

 

Thanks for stopping by HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Right click issue on the Mouse. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you try the steps from the link below and check if that solve the issue.

 

http://hp.care/2eOgreE

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

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3 REPLIES 3

‎10-25-2016 02:11 PM

HP Recommended

Hi@Isaacaliv3,

 

Thanks for stopping by HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Right click issue on the Mouse. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you try the steps from the link below and check if that solve the issue.

 

http://hp.care/2eOgreE

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No

‎01-11-2018 12:23 AM

HP Recommended

Customer support
I purchased a mouse. Payment was made using PayPal on 3 November 2017
I have a receipt Invoice ID SCEO5105629 and Transaction ID 39L81570CE680045M
can you please tell me when I will be receiving my mouse
Best regards
David Williams

 

I am very sorry for hijacking this thread but I am having a terrible time contacting customer support

Was this reply helpful? Yes No

‎01-11-2018 05:53 AM

HP Recommended

I have solved my problem with customer service so please ignore this post thank you very much

Was this reply helpful? Yes No
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