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‎12-01-2019 03:03 PM

HP Recommended
Product: HP Elite X2 1012 G2 with Windows 10 Pro
Operating System: Microsoft Windows 10 (64-bit)

Attempting to replace two 24" dell monitors with two HP Pavilion 32 QHD.  Extending the monitors is only allowing one of the monitors to have a display resolution of 2560 x 1440.  The other monitor is limited to 1280 x 720, 1024 x 768 or 800 x600.  No option of 2560 x1440.  Downloaded all available updates/drivers I could locate.  attempted to use combination of HDMI to HDMI / Dataport to Dataport and Dataport to HDMI cables with no success.  No DVI or VGA options on monitors.  Appreciate any guidance as its frustrating not being able to effectively leverage only of the new monitors.  

2 people had the same question
1 REPLY 1

‎12-01-2019 03:12 PM

HP Recommended

@JasonfrmPA 

 

It has Intel HD Graphics 620 and the max resolution supported (note: max does not mean always):

 

      https://www.intel.com.au/content/www/au/en/support/products/96551/graphics-drivers/graphics-for-7th-...

 

Now, please make a simple calculation two 2560 = 5120 and two 1440 = 2880. That why you can only get one 2560 x 1440 and the next one will be less, to a number it can handle.

 

Regards.

BH
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