Multiple Displays

[LAPA_10]

I have an HP Spectre, and it doesnt connect with my monitors. Everytime I try to connect it, it keeps making the sound as if it was connected, and then disconnected. Sometimes, the mouse icon appears on all my screens , and when I move it it moves in all, but my monitor screens are black. 

I have tried downloading the newest version of Windows, and also re-starting the computer. After I re-started, the screen did appear on the display, but only for a brief moment, and didn't work again. I have also tried doing the connection usb-c --> usb --> computer, and usb-c --> computer directly. This setup workds perfectly with my Microsoft computer. 

I have no idea what I can do, and don't understand why this doesn't work. 

[Irfan_06]

Hi @LAPA_10,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with connecting multiple external monitor to your Laptop.

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support