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04-14-2024 01:05 PM
I have an HP ENVY x360 Convertible 13-y0XX laptop and I have tried multiple docking stations from Abiwazy and Selore Global that say they are compatible with the HP but are not.
When I connect the USB-C cord I receive a "Display connection might be limited" message, and it will not recognize the connection. I am able to plug a USB into the laptop to display two screens, one on my laptop and one on the monitor.
Does anyone know a way to troubleshoot or any docking stations that will allow me to set up two external monitors with different screens?
04-14-2024 03:55 PM
What is your HP Envy 13-y0XX machine ? It should have same PORTS as the following machine
It ONLY has 1 hopeless BASIC 1 USB 3.1 Gen 1 (Type-C™) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)
If you wish to connect 2 external monitors (only-total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Other option: : https://support.hp.com/au-en/document/c05357751
Regards
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