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HP Recommended
envy x360
Microsoft Windows 10 (32-bit)

It's a 2 in 1 laptop when in tablet mode the screen doesn't auto rotate and also the keyboard doesn't always disable.

1 REPLY 1
HP Recommended

@Amzee Welcome to HP Community!

Please install the latest drivers for Bios, Graphics card and Chipset: Click here to find and install them now.\

That said, If you have changed the OS, that's one major reasons such issues occur and I recommend you use this link for instruction to revert back to factory defaults: Click here for details

 

If no changes to the OS has been done, you've updated the drivers and yet the issue persists, try the below steps:

  •  launch the AMD Clean Uninstall Utility.
  • Reboot, download and install new drivers from the HP website listed above.

In addition you can also try this:

  • Go to Control Panel.
  • Choose Display.
  • Click on Change Display Settings.
  • Make sure that Allow the screen to auto-rotate is checked.

Solution 2 – Use Microsoft Sensor Diagnostics Tool to test your sensors

  • Download Microsoft Sensor Diagnostics Tool.
  • Start the tool and select the HID Sensor Collection: Inclinometer.
  • Pay attention to Data box since it displays number of tilt degrees.
  • Rotate your device and check if the values of degrees change
  • If the number of degrees is changing, the issue is related to software, but if values stay the same, it means that your sensors aren’t working, so you might want to send your tablet to a repair shop.
  • Before trying all of this remember to update your device using Windows Update since latest updates usually fix most software issues, so they might fix problems with auto rotation.

Solution 3: If the screen still does not rotate in tablet mode then please try the following steps:

  • Win + R -> type 'regedit' and hit Enter

  • Registry editor will open up.

  • Go to path -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation. Check the value of Enable file if it is 0 rotation will be OFF, if 1 rotation will be ON.

  • Restart and Auto rotation will work. 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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