Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-22-2024 02:30 AM

HP Recommended

My HP EliteBook x360 1040 G5 has problems with touch. It is non-responsive. Initially, when i bought it, it was working perfectly. 

Category:
2 people had the same question
1 REPLY 1

‎04-22-2024 10:52 AM

HP Recommended

Here's a video from HP Support about troubleshooting an unresponsive Touch Screen in Win11:


https://www.youtube.com/watch?v=WqdxBbfAdQY



I am a volunteer and I do not work for, nor represent, HP
Troubleshooting an Unresponsive Touch Screen in Windows 11 | HP Computer Service | HP Support
Troubleshooting an Unresponsive Touch Screen in Windows 11 | HP Computer Service | HP Support
youtube.com/watch?v=WqdxBbfAdQY
Learn how to troubleshoot a touch screen that does not respond to touch or responds intermittently. Chapters: 00:00 Introduction 00:24 Confirm that the computer has a touch screen 00:54 Run Windows Update 01:13 Configure the touch display 01:57 Perform a touch screen diagnostic test 03:01 Adjust ...
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.