My HP Laptop 15-dy2703dx fall down from the top now display becomes blurry with vertical lines. How

[Syesmin]

My hp laptop with  intel core , intel iRIS graphic  HP Laptop 15-dy2703dx Was dropped from the top. Now display looks blurry with vertical screen. Try to connect external monitor it looks dark. I can move mouse on external monitor though it looks dark. How can I fix my laptop? Suggestion please?

[Garp_senchau]

@Syesmin, Welcome to HP Support Community,

Thank you for posting your query.

I’m sorry to hear about the drop — it does sound like your laptop may have sustained some hardware damage.

To assist you further and explore repair or replacement options, please share your laptop’s serial number (S/N) with me via private message. Once I have that, I can check your warranty status and guide you on the best next steps.

I hope this helps.

Take care and have a good day. 

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