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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎12-28-2018 01:38 PM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

My laptops F5 key which is used to turn on the keyboard backlight is no longer turning on the keyboard. I have already tried looking at the BIOS and making sure it was enabled and still nothing works. Please help.

3 people had the same question
1 REPLY 1

‎12-28-2018 03:04 PM

HP Recommended

Welcome to the HP Support Community @Hrojas

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

 https://support.hp.com/us-en/document/c03754824

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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