My HP X360 Convertible 11-ab0xx using UBUNTU 20.04.2 LTS freezes on me

[Dudehandy]

My X360 Convertible 11-ab0xx using Ubuntu 20.04.2 LTS has started freezing on me usually after running all day.

I am not able to use the mouse, nor the touchpad, nor the touch screen and have to resort to the hard reset by holding down the power mbutton until it powers off.

Mu Ubuntu software is updated regularly and I have run the HP driver updates but still have these freezes.

I hope I am not alone and that someone has found a solution to this problem.

[WAWood · Accepted solution]

@Dudehandy 

I'm sorry, but HP does not provide support for Linux distros.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.

Since you are using Ubuntu, go here: https://ubuntuforums.org/

Good Luck