My HP pen only works on some areas smoothly

[MEMENATOR]

I was about to try an hp pen that came with my spector 360x. however for some odd reason my pen only works smoothly on a horizontal axis at 4 spots across the screen, if i go in between these lines, the cursor of the pen jumps between both confused where it is supposed to be.

[A_Gayathri]

Hi @MEMENATOR,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
   

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[A_Gayathri]

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[MEMENATOR]

@Gaya1239 My laptop is apparently the HP Spectre Folio 13-ak0013dx, i am using the pen that came with it