My Laptop Camera Is not Running

[Himanshunishad8]

hello

[Himanshunishad8]

my laptop camera is not working

[Raj_05]

Hi @Himanshunishad8,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP laptop camera is not running, here are some troubleshooting steps you can try.

Check Camera Privacy Settings:

• Go to Settings > Privacy > Camera.
• Make sure the camera access for this device is turned on.
• Also, ensure that apps you want to use the camera with have permission to access the camera.

Check Device Manager:

• Right-click on the Start button and select Device Manager.
• Expand the Cameras or Imaging devices section.
• Look for your camera. If there's a yellow triangle or red cross, it indicates a problem.
• Right-click the camera and select Update driver.

Enable the Camera:

• Some laptops have a physical switch or a function key that enables/disables the camera. Ensure it’s turned on.
• Look for a key with a camera icon on your keyboard and press Fn + that key.

Run the Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot.
• Click on Additional troubleshooters and select Camera.
• Run the troubleshooter and follow the on-screen instructions.

Reinstall Camera Driver:

• In Device Manager, right-click on your camera and select Uninstall device.
• Restart your laptop. Windows should automatically reinstall the camera driver.
• If it doesn’t, you can download the driver from the HP website or the camera manufacturer’s website.

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update.
• Check for updates and install any available updates.

Use a Different App:

• Sometimes the issue can be specific to the app you're using.
• Try using the camera with another application (e.g., the Camera app in Windows).

Check Antivirus Settings:

• Some antivirus software can block access to the camera.
• Check the settings in your antivirus software to ensure that the camera is not being blocked.

If none of these steps work, there might be a hardware issue with your camera.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support