My Laptop camera is showing lines on the screen while open and many times compleyely black screen.

[Govardhan_Gnik]

My Laptop is Hp 15s-du0094tu. Every time when i open my laptop camera, it is showing lines on the screen some times and some times it is showing the image. And so many times it is showing the black screen constantly. I tried to uninstall and Re-install the software drivers for the camera even though it is not working. The same problem exists. I included the pictures bleow takesn from my laptop. Please help me to get rid of this.Lines some timesSlightly showing image some timesEntire black screen majority of the times

[KrazyToad]

@Govardhan_Gnik

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Also run a Webcam Test from the F2 Diagnostic

- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Webcam

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.