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- My Laptop screen is glitching. And when i remove my charger...

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07-17-2020 05:43 AM
My laptop screen is glitching very bad.
The scrren shrinks and can be seen multiple times
And whenever i remove my charger, my laptop lags
07-19-2020 02:50 PM
Welcome to the HP Support Community.
Does this happen with an external monitor too?
Let's do a BIOS update: https://support.hp.com/in-en/document/c00042629
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
07-24-2020 10:55 AM
I understand your concerns.
Please let us know is the issue tapping on the BIOS screen as well.
I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS)
Try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
Please run the SFC scan. you can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker
Please refer to the below link to more about the BIOS update.
https://support.hp.com/in-en/document/c00042629
Have a nice day!!