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- My Pen L93571-B23 does not charge

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09-30-2024 06:48 PM
MI just purchased and Hp Envy, the pen that came with the computer is part number M23868-001. I Try to charge it with the AC adapter for the recommeded time and the amber light has no change to white, as explained in the users manual. I have tired also with a USB-C cable connected to my PC and the amber light does not go off as it should
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