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My Screen on my HP Pavilion 360 Crack by itself too!

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HP Pavilion x360 convertible 14-CD1xxxx

It seems its a product issue !


I am not alone, it seems to be an issue to the hinges of the pavilion 360 tablet, it gave way then the screen came out and cracked, i am now using scotch tape to tape it . 

I was thinking its my fault to mishandled , its obviously a product issue given so many complains here. 

My machine is still under warranty !  It so cost so much to replace the screen!  i am now using scotch tape to tape it . 

Please see the photo, attached . Please help to fix it, given that its obviously a product defect!!

WhatsApp Image 2020-12-28 at 4.12.04 PM.jpegWhatsApp Image 2020-12-28 at 4.12.04 PM.jpegWhatsApp Image 2020-12-28 at 4.12.08 PM.jpeg


WhatsApp Image 2020-12-28 at 4.12.04 PM.jpeg

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Welcome to the HP Support Community. 


Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).


If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community.

I am an HP Employee

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