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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- My Screen rotation quit working on my HP Pavilion x360 lapto...

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03-09-2024 05:32 AM
Hi @Dhawes,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
For now, please try these steps to solve the screen issue.
Go to control panel
2. Go to Display
3. Go to Adjust Resolution
4. Be sure "Allow the screen to auto-rotate" is CHECKED.
If this does not work then try this link: HP Notebook PCs - Switching Between Tablet Mode and Desktop Mode (Windows 10)
Also, uninstall the keyboard in the device manager and restart the computer.
Solution 1:
The keyboard in Windows 10 has an automatic detector to disable the keyboard and the trackpad as soon as it becomes a 'tablet'. To access it go to the following menu items:
Control panel (NOT SETTINGS) -> Keyboard (use icons) -> Keyboard Lock -> Auto-Lock the keyboard and touchpad (recommended)
You can use these settings to disable the keyboard in tablet mode.
Solution 2:
The computer's display does not automatically rotate when shifted.
Please refer to the following steps to enable the rotation feature on the computer:
- Fold the computer into tablet mode.
- Swipe in from the right side to open the Action Center.
- Tap the Rotation lock to enable this feature.
Solution 3:
- If it does not please perform a complete system recovery again to factory settings.
- Then install the latest version of HP support assistant.
- Please perform all Windows update again.
- Then update the Intel Integrated Sensor Solution Driver from https://support.hp.com/us-en/drivers and follow the on-screen instructions.
- Please run the Intel driver utility and update it from the Intel website.
- Also, ensure that you have the latest bios update by running HP support assistant.
- This should do the trick for you if there is no hardware issue with the computer.
Solution 4:
Go to Device Manager > System devices > Intel Integrated Sensor Solution and ensure that the driver is enabled.
Solution 5:
- Goto path -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation
- Check the value of Enable file if it is 0 rotation will be OFF, if 1 rotation will be ON.
- Restart and Auto rotation will work.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Rachel571
HP Support
Sneha_01- HP support