My camera is very dark on the right side during a meeting

[Suzi15Q]

My HP Pavilion camera has just started only lighting half of my screen when on a meeting

[zoey7886]

@Suzi15Q, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Pavilion Camera Lighting Issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Pavilion camera is only lighting half of your screen during meetings, there could be a few potential causes ranging from software settings to hardware issues. Here are some steps you can take to diagnose and potentially resolve the issue:

1. Check Video Call Software Settings

• Adjust Camera Settings: Open the settings menu in your video call software (e.g., Zoom, Microsoft Teams) and check for any camera settings that might affect lighting or screen display.
• Update Software: Ensure your video call software is updated to the latest version.

2. Update Camera Drivers

• Device Manager: Open Device Manager on your HP Pavilion.
• Imaging Devices: Expand the 'Imaging Devices' section and find your camera.
• Update Driver: Right-click on the camera and select 'Update Driver'. Follow the prompts to update the driver.

3. Light Conditions

• Lighting: Ensure the room you are in is well-lit. Poor lighting conditions can cause uneven lighting on the video feed.
• External Light Source: Use an additional light source to improve overall lighting conditions.

4. Camera Privacy Settings

• HP Software: Use the HP pre-installed software (such as HP Command Center or HP Camera) to check if there are any privacy settings that might be affecting the camera's functionality.

5. Check Camera Lens

• Clean Lens: Ensure the camera lens is clean and unobstructed.
• Physical Damage: Inspect the camera for any physical damage that might cause the issue.

6. System Updates

• HP Support Assistant: Use the HP Support Assistant to check for any system updates that might include fixes for camera issues.
• Windows Update: Ensure your operating system is also fully updated.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,