My cursor has disappeared.

[Gel51]

My cursor disappeared last week. I can use my laptop as a tablet with touch screen but I prefer a cursor when I'm writing. I did what Google suggested holding the off button down for 15 seconds then turning it back on again and yes the cursor re-appeared only to disappear again because it's obviously not working with the touch pad mouse. Please help because I don't have £60 plus to get it fixed.

[Nal_NR]

Hi @Gel51,

Welcome to the HP Support Community. 

I'd like to help!

In order that I may provide you with an accurate solution, I will need a few more details.

• Have you checked with an external mouse?
• Have you made any software or hardware changes on the computer?

While you respond to that, I recommend you perform a system restore on the computer back to the date when the touchpad was working fine.

Use System Restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To go back to a restore point:

Select the Start button, then type control panel in the search box next to the Start button on the taskbar and select Control Panel (Desktop app) from the results.

Search Control Panel for Recovery, and select Recovery > Open System Restore > Next. 

1. 

Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

Follow the steps in the below article to perform a system restore.

Click here

Update drivers for Mouse:  Click here

Hope this helps! Keep me posted for further assistance.
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