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‎07-15-2024 12:34 PM - edited ‎07-15-2024 12:35 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9X9AV)

My display do not support 1920, even though product specification says it supports 1920X1080

I got this laptop from the US. Now I am having an issue with the display. Need to change the resolution.

This is my laptop model

https://support.hp.com/us-en/document/c07593837

Category:
1 REPLY 1

‎07-16-2024 11:20 AM

HP Recommended

Hi @Imdaad_Jaleel 

 

You are sure that this is laptop model, you can indicate the SKU number that has this form ASDFG#ABC.

 

For this model, HP indicates that it can have HD and not FHD screen.

 

HP 15.6 inch Laptop PC 15-d5000 series specifications | HP® Support

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