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07-15-2024 12:34 PM - edited 07-15-2024 12:35 PM
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9X9AV)
My display do not support 1920, even though product specification says it supports 1920X1080
I got this laptop from the US. Now I am having an issue with the display. Need to change the resolution.
This is my laptop model
1 REPLY 1
07-16-2024 11:20 AM
You are sure that this is laptop model, you can indicate the SKU number that has this form ASDFG#ABC.
For this model, HP indicates that it can have HD and not FHD screen.
HP 15.6 inch Laptop PC 15-d5000 series specifications | HP® Support
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