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I have tried using the USB-C port with an adapter for HDMI but my Chrome book doesn't even recognize the monitor

1 REPLY 1
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@Tarheel66, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To connect your HP Chromebook to an external monitor using a USB-C to HDMI adapter, ensure the following steps are followed correctly:

Check Compatibility of the Adapter: Make sure the USB-C to HDMI adapter you are using is compatible with your HP Chromebook and supports video output. Some adapters only provide charging capabilities.

Update Chromebook: Ensure that your Chromebook is running the latest updates:

  • Go to Settings > About Chrome OS > Check for updates.

Connect Properly:

  • Connect the adapter securely to the Chromebook.
  • Plug the HDMI cable into the adapter and the other end into the monitor.
  • Make sure the monitor is powered on and set to the correct input source.

Chromebook Display Settings:

  • Click on the time at the bottom right corner to open the menu.
  • Go to Settings > Device > Displays. Check if the external monitor is listed and adjust the settings to extend or mirror the display as needed.

Test Adapter and Cable: Try using the adapter and HDMI cable with another computer or device to ensure they are functioning properly.

Restart the Chromebook: Sometimes, simply restarting the Chromebook can resolve minor software glitches.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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