My hp envy black laptop is fading it's black colour, can I know what I have to do

[Mounvitha]

It's hp envy black but it's colour is fading off and getting white scratches

How modifications I can do know

Is there any services available for this from your side

[A_Gayathri]

Hi @Mounvitha,

Welcome to the HP Support Community

I understand you are facing an issue with your laptop Display fading its black color with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. please  share the serial No 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.