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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎06-19-2024 12:38 AM - last edited on ‎06-19-2024 05:08 AM by Retired

HP Recommended

It's hp envy black but it's colour is fading off and getting white scratches

How modifications I can do know

Is there any services available for this from your side

Category:
1 REPLY 1

‎06-21-2024 12:04 PM

HP Recommended

Hi @Mounvitha,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your laptop Display fading its black color with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. please  share the serial No 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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