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‎08-06-2020 09:27 AM

HP Recommended
Product: Pavillion 14-cd0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I bought this laptop 2 years back on aug 2018, first two months the keyboard backlit was working, after that it suddenly stopped.

Please let me know the solution for this.

 

Thankyou

1 REPLY 1

‎08-09-2020 09:38 AM

HP Recommended

@vrushalirpatil5

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number and the exact model for your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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