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- Notebook Video, Display and Touch
- My keyboard backlit is not working even after updating every...

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08-06-2020 09:27 AM
Hello,
I bought this laptop 2 years back on aug 2018, first two months the keyboard backlit was working, after that it suddenly stopped.
Please let me know the solution for this.
Thankyou
08-09-2020 09:38 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the product number and the exact model for your computer.
Follow the steps in the below article to find the product details.
https://support.hp.com/us-en/document/c03754824
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee