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HP Recommended
HP Pavilion Laptop PC 14-dv1000 (464V0AV)
Microsoft Windows 11

Keyboard not working . Did diagnostics.all ok. Went to device manager uninstalled keyboard . Closed down pc. restarted pc. as instructed. In device manager  no keyboard  to be found. How do I install my keyboard.

1 REPLY 1
HP Recommended

You should NOT just uninstall drivers hoping that will fix a problem -- as that often creates WORSE problems.

 

Without a working keyboard now, you can not go to HP to download new drivers -- IF they even have any.

 

What MIGHT work is connecting an external laptop.  If that does, then use HP Support Assistant to go to HP support to see if it can find and download the missing driver.



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