My laptop is stuck on a black screen with a blinking caps lock

[Camden2431]

HP Victus Gaming Laptop

[Kuroi_Kenshi]

HI @Camden2431,

  

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the black screen with a blinking Caps Lock light on your HP Victus Gaming Laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Hard Reset the Laptop:

• Disconnect all external devices like USBs, printers, and other peripherals.
• Remove the power cable and the battery (if removable).
• Press and hold the power button for about 15-20 seconds.
• Reconnect the battery and power cable, then try turning the laptop on again.

Check the RAM:

• If you're comfortable opening your laptop, try reseating the RAM modules. This involves removing them and reinserting them securely.
• If possible, test with one RAM stick at a time (if your laptop has more than one) to see if a specific module is causing the issue.

Reset BIOS:

• If you can access the BIOS menu by pressing Esc or F10 during startup, try resetting the BIOS to default settings.

Connect to an External Monitor:

• Connect your laptop to an external monitor or TV via HDMI to check if the display works externally. This can indicate whether it's a screen issue or something else.

Perform a BIOS recovery:

• Power off the laptop, then press and hold the Windows + B keys simultaneously while pressing the power button for 2-3 seconds.
• Release the power button but keep holding the Windows + B keys until you hear beeping sounds or the screen shows HP BIOS Update.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,