My laptop isnt booting up, the LED light by the power plug is usually orange, now white.

[Wipeout333]

All of a sudden my laptop wont boot, i hear something inside turning but nothing happens. The Wifi LED flashes orange but screem is black. When i plug the AC in the LED light that used to be orange when charging is now white for some reason. Can amyone help me?

[DavidSMP]

@Wipeout333,

A warm welcome to the Hp community and a good day to you. I reviewed the post. It looks like a hardware issue. I will be glad to help. Superb troubleshooting. Kudos to you for that.

• Was there a power outage or surge before this occurred?

Let's try these steps:

Perform all the relevant steps from this link: https://support.hp.com/in-en/document/c03515402 (HP Notebook PCs - Computer Does Not Start (Windows 😎 that best describes your current issue. Although the OS is listed as Windows 8, the steps are relevant for your computer running Windows 10 also.

Now check if it gets fixed. If it continues, then the computer needs to be repaired.

I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon. 

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

[Wipeout333]

THere was no power outage,  when attempting to boot up, the only light on keyboard that lights up is the  "wifi" LED. I can hear a whirring sound from CD Rom area but can't open the CD door. During all of this the screen is pitch black .

[DavidSMP]

@Wipeout333,

Thank you for the quick response. This is hardware related and requires the product to be repaired. Please follow instrutctrions from my previous private message for getting this done.

Thanks and jave a blessed week ahead.