• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
Hp envy x 360
Linux

My laptop screen turns off while I was working. Now gradually, some other keys like (six and comma) are not clickable.

Is this related to the display cable? Does the keyboard has a connection with the display cable?

 

2 REPLIES 2
HP Recommended

Can the screen be used normally now?

HP Recommended

@arya122378 wrote:

Can the screen be used normally now?



My screen is blank now. I'm using an external monitor for work.

And some keys are too disabled from typing

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.