My laptop won't display to my projector

[sunnyme_123]

I am trying to connect my laptop to a projector. I have connected the projector to another laptop so I know it works fine. 

I have tried pressing the key with the Windows sign + P and clicking on 'Extend' but nothing happens, and when I go back into that screen it has simply gone back to 'PC screen only.' 

On my settings screen under Multiple Displays it simply says 'Didn't detect another display.'

So frustrated with it all, I would really appreciate some help please!! 

[Raj1788]

@sunnyme_123

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

I understand that you are facing difficulties in connecting the drivers, need not worry I'll be glad to assist you.

Use this link: https://hp.care/2wExgqg for connecting the Projector.

Do get back to me as I have a few more tricks up my sleeve, 

As we will follow up to ensure your concern is resolved,

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

Cheers:)

[sunnyme_123]

I've tried all that. On my husband's laptop it worked straight away so I know everything is in working order.

[Raj1788]

@sunnyme_123

Thanks for the reply,

I'm glad to hear you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution.

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

 Take care now and do have a fabulous week ahead.

 :)Cheers:)

[sunnyme_123]

No! My HUSBAND'S laptop worked with the projector, ie it is not a fault with the projector, I haven't solved the problem with MY HP computer!! I had already tried everything suggested in the link and this is now beyond frustrating.

[Raj1788]

@sunnyme_123

Thanks for the reply,

Could you please help me with the Exact product number.

Which port are you try to use VGA or HDMI?

Try connecting a monitor to the laptop and check if it works? (If available)

Keep me posted, 

Cheers:)