My new HP TrueVision Webcam has really bad quality

[jelsden]

I just tested the TrueVision Webcam on my new laptop and the quality is terrible, the picture is very pixelated, I can't believe it's HD. I have  ran the HP Support Assistant tool and ensured the drivers are up to date. 

I am so disappointed as I was hoping that HP would have much better quality and I need to use the webcam function often.

Can you please help?

[Riddle_Decipher]

@jelsden Here's a few things that should help us resolve the issue:

• Make sure your video recording environment has good lighting.

• Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

• Reduce the size of the video image in the webcam software.

• Use a high-speed Internet connection.

• Do not use other high-speed USB devices while using the webcam.

To troubleshoot other video quality problems, refer to one of the following HP support documents:

• Notebook computers: Improper Lighting and Positioning Can Cause Problems with Webcam Facial-Tracking Function

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