My note book click buttons are not working

[Soneni]

My click buttons are not working 

[Jeet_singh]

@Soneni,

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I understand you are having issues with the click buttons not working your HP Pavilion G6 notebook. Don't worry I have a few suggestions to help you out 🙂

First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally,

If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement.

I recommend you to uninstall any generic synaptic drivers showing up for the touchpad (if available) under hidden devices from the device manager:

* Click Start, point to All Programs, point to Accessories, and then click Command Prompt.

* At a command prompt, type the following command, and then press ENTER:

set devmgr_show_nonpresent_devices=1

* Type the following command a command prompt, and then press ENTER:

start devmgmt.msc

* Troubleshoot the devices and drivers in Device Manager. NOTE: Click Show hidden devices on the View menu in Device Manager before you can see devices that are not connected to the computer.

* When you finish troubleshooting, close Device Manager.

* Type exit at the command prompt.

Note that when you close the command prompt window, Window clears the devmgr_show_nonpresent_devices=1 variable that you set in step 2 and prevents ghosted devices from being displayed when you click Show hidden devices.

And then download a new version of the synaptic drivers using this link: Click here

For more details, please follow the steps suggested in the support document - HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) - Click here

I also need a few details to provide further assistance (if need be):

When was the time it worked (date)?

Have you ensured that all the drivers are updated either using Windows update or using HP Support Assistant.

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,