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- My screen is broken

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09-07-2020 11:51 AM - last edited on 09-07-2020 01:57 PM by MarcusC
My screen is broken when I turn it on, it blinks off continuously I can't use it. I tried tweaking the video card and switching to full HD resolution, not 4K, but it still failed. Hope HP helps me point out the machine's error and show me how to fix it. Thank you HP.
09-08-2020 11:15 AM
Welcome to the HP Support Community.
I recommend you to contact the HP Support Team regarding this as this.
Link: www.hp.com/contacthp/
Note: Select the country accordingly to get the contact details for support.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee