My touchpad is broken

[NitaiNijholt]

Dear HP support representative,

The touchpad on my HP Omen 17 has been broken since I have received this laptop. An HP support representative came by my house to fix it last year, but the issues have persisted. Now my waranty is almost expiring, so I want to register the product for repair now that it is still within the warranty period. Since this it is weekend currently, other options to contact customer are unavailable,  therefore I writing a message here to formally notify you of the issue and register my laptop defect and request for repair.

Thank you for your help!

Kind regards,

Nitai Nijholt

[Irfan_06]

Hi @NitaiNijholt,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support