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Microsoft Windows 10 (64-bit)

HP ENVY X360 13, my touch pad is not working!!!

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Hi @muslimbekov

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing touchpad-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please follow the steps shared in the link below and let me know the outcome of it: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=keyboard-trackpad-touchpad-is... 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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