• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-01-2019 03:44 PM

HP Recommended
Product: LAPTOP-K5M3K5N9
Operating System: Microsoft Windows 10 (64-bit)

my laptop volume buttons on the keyboard are not working the mute light is gone and the f7 function works as text now . how can i get it back to its original setting . Microsoft windows 10 (64 bit)

1 REPLY 1

‎11-03-2019 10:46 PM

HP Recommended

Hi @JADAJ

 

Welcome to the HP Support Community. I'd be happy to assist you with the volume buttons. 

 

To better assist you -

 

1) Were there any recent changes made to the computer? 

2) Have you tried pressing Fn and the volume buttons together to access the settings? 

3) Are you able to access the settings from your computer? 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.