My webcam (HP Wide Vision HD Camera) is not working

[Jalyn]

My laptop is not recognizing that the  HP Wide Vision Camera.  When I click on "Camera" in the Start menu, I get a black screen with this message:  Error code 0xA00F4244 No Camera Attached

I have checked both Windows 10 updates and for driver updates and everything is updated.  I have enabled apps to acess the camera. ( I am trying to use Zoom, which is not one of the apps listed.)  I am not given the options to roll back the driver or uninstall the driver.

[Riddle_Decipher]

@Jalyn If your webcam has stopped working after installing a new update, you should uninstall the update and roll back to the older version. You will have to open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on Roll Back Driver button > select Yes on the next window. After that, you need to restart your PC to check whether it is working.

If that doesn't work or the issue didn't occur after an update as such, you might need to uninstall the webcam driver.

To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on Uninstall Device button.

Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)

Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.

1. Go to “settings” and click on “update and security”.
2. Under tab “Windows update”, click on the icon “check for updates”.
3. Then once you find the pending updates install it and check.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Also, ensure the webcam kill switch (if any) on the side of the laptop is turned on, before you try again.

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