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‎06-14-2024 07:02 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-ae0000 (99S57AV)
Operating System: Microsoft Windows 11

A few nights ago my laptop stopped displaying my video from my webcam it was working before for a few days because my laptop is new only a weekish old I do not have a privacy switch as far as I can tell.

Category:
1 REPLY 1

‎06-14-2024 10:58 AM

HP Recommended

I suggest testing the webcam with the HP PC Hardware Diagnostics UEFI utilty.

 

Power on and immediately tap the F2 key to invoke the utility.

Go to component tests and find webcam or camera. Run the test.


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