My webcam view is zoomed way in, I can't preview my pictures. Help?

[dugansinc]

I apparantly have 2 webcam software programs, one is Cyberlink YouCam 6, and the other probably came with the computer. In the viewer it is zoomed in so all I see is a HUGE mouth when taking a selfie. The actural picture comes out, but I cannot preview, so I can't take good pictures. Please! how can I get this un-zoomed????

[The_Fossette]

Hi @dugansinc,

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that webcam is zoomed in.

Don’t worry, I assure you I will try my best to get this sorted.

Open the camera software and just scroll down and the webcam should zoom out. You can also press Ctrl and Minus (-) key to zoom out.

If the issue persists, follow the steps in the below article and check if it helps.

http://hp.care/2y8lMrX

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[dugansinc]

I have tried everything, including the ctrl/-.  The slider is all the way to the minus end. When I open the cam it shows an extrreme closeup of like one eyeball. If I snap the picture it shows up in the bottom area of recent pictures just fine, but again I cannot even view what a picture will look like. I never tried to use the webcam until recently, so this may have always been a problem, I don't know. 

[The_Fossette]

Hi @dugansinc,

I recommend you to uninstall the webcam driver from device manager and restart the computer.

Here is how it is done.

Uninstall:

1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

Install:

Let me know how it goes.

[dugansinc]

That worked! Thanks!!