NVIDIA Display Driver - Error 43

[SaiRaghav]

I have a HP Envy 15 2020 Laptop which has both Intel Integrated graphics card and an NVIDIA RTX 2060 Max Q discrete graphics card. After a some random update (I highly doubt it was a BIOS update), I couldn't use my NVIDIA graphics card. I tried updating the display driver from official NVIDIA website, HP website, Geforce Experience - nothing worked. Everytime I restart my PC the NVIDIA graphics card doesn't get detected and there'll be an exclamation in the respective display driver saying "Windows has stopped this device because it has reported problems. (Code 43)". Because of this issue, I couldn't use the NVIDIA Control Panel and basically the discrete graphics card of 6GB RTX 2060 is just useless now.

I have tried almost all the solutions provided online in Reddit and YouTube that involves process of reinstalling display drivers, using DDUs and similar. I've been having this issue persisting for more than a year and couldn't wait more get rid of it. Please assist as soon as possible to solve this issue.

[Nal_NR]

Hi @SaiRaghav,

Welcome to the HP Support Community. 

I'd like to help!

Excellent description and a great diagnosis. It is greatly appreciated.                                                                                                             

This might require one-on-one interaction to fix the issue. I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

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