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HP Recommended

Hi!
I have a new laptop
model 15-fd0080ua
part# 9H8P5EA
Windows 11 Pro 23H2

 

I cannot install the mx570 video card driver. tried with
https://ftp.hp.com/pub/softpaq/sp148501-149000/sp148729.exe
the installation goes through, but nothing changes for the device


also tried from the official NVidia website, but the installer says that there is no suitable hardware in the system.

 

I am asking for your help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.