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‎12-07-2023 01:27 PM - edited ‎12-07-2023 01:28 PM

HP Recommended
Product: HP EliteBook 645 G10 AMD Ryzen 7

For the past few months, quite a few of our people are experiencing a strange 'effect' when using our HP laptops with Microsoft Teams. When in a video call, randomly everyone's name labels (the label part in shared video) will just continually flicker while in the call. It's very distracting.  Also, sometimes if someone is sharing their screen with something like a spreadsheet on it, there will be a lot of flickering / blinking also.  Anyone else run across this or know how to fix it?

 

We've done all the standard stuff:

- BIOS up to date

- Windows 11 up to date

- Hardware drivers up to date

- Teams up to date

 

I just experienced this in a test call on my HP EBook Laptop 655 G10 AMD Ryzen 7 laptop.  Any knowledge on the subject would be appreciated.  

 

Have a good day everyone!

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