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HP Envy

Need help with getting IR camera driver for HP Envy Laptop 13-qa0XXX since unable to find from HP website to use Windows Hello Face.

1 REPLY 1
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@sogo_dammy 

 

What is your HP Envy Laptop 13-qa0XXX machine ? Does it have a camera which supports Windows Hello ? Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

 

Regards,

BH
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