• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-23-2021 04:11 PM

HP Recommended
Product: HP Laptop 14-cf1051od
Operating System: Microsoft Windows 10 (64-bit)

I have a HP laptop 14-cf1051od and have tried three different adapter to go from a USB type C to HDMI with none of them working. Do you have a recommendation of one that will work this this computer model?

Thanks

PAT771

Category:
3 REPLIES 3

‎08-23-2021 05:39 PM

HP Recommended

Hello @Pat771,

 

Unfortunately, the reason why you can't get any USB-C to HDMI adapters working is that the USB-C port doesn't support DP Alt mode, which is required for video output support on the USB-C port.

 

You can check this out in the computer's specifications:  HP Notebook - 14-cf1051od Product Specifications | HP® Customer Support

 

Sorry about that. 

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No

‎08-24-2021 07:50 AM

HP Recommended

Can I do it off the regular USB port, to HDMI?

Was this reply helpful? Yes No

‎08-25-2021 04:12 PM

HP Recommended

For users without a second display output port, I usually do recommend the following product:

 

Amazon.com: StarTech.com USB 3.0 to HDMI Display Adapter Converter 1080p (1900x1200) Dual / Multi-Mo...

 

People who I recommended this to have reported back positive results. However, the only concern I have with your device is that according to the notebook's specifications, the USB ports are listed as "2 USB 3.1 Gen 1 (Data transfer only)".

 

You can try it out and return it since Amazon has a flexible return policy.

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.